About Us
Clear Communication is Our Passion
Founded and operated by conferencing and audio experts, Criticall’s systems have been in use since 2008 as part of a support service for online education and international conferencing.
We Rescue Meetings
Online collaboration is growing at a rate which often exceeds the real world capabilities of the end user's technology, making viability and ROI points of concern. Criticall's technology has grown out of this question mark where a lack of perfection in the systems we rely on most to conduct business, education and training fail. We've built our business around solving this very contemporary problem. Whether it's removing noise and echos from your international call, or fixing the imperfections in modern web conferencing systems. Our team ensures that promises become deliverable as we remedy the shortcomings of the technological divide.
We fix what is broken
Voice audio quality is by far the most important element of any conference and the cost associated with its break down never makes it into the financials. Make no mistake it's a cost and it is very real. When conferencing is made painful by issues including volumes, echos, background noise, audibility and disconnections it's fair to assume your meeting is in jeopardy on multiple fronts. Criticall is the emergency, real-time solution for conferences at risk of failure and we provide a diverse tool set to ensure rapid recovery and continuity of your critical meetings.
How We Work
1. Confirmation & First Contact
Send us a Calendar Invite or call to schedule a meeting. An Operator will get in touch with you before your meeting on your nominated device.
2. Configure & Contact Guests
We'll configure our systems to work with what you are using and troubleshoot failures. Your guests will be brought into the call with professionalism.
3. Setup Guests & Adjust Audio
Your Operator will align any incoming guest's configuration with your systems. Criticall's audio technology will adjust in real-time the audio to suit.
Need Customised Services?
Criticall Plus has a range of services we have customised for our existing clients. From Invigilation and Proctoring Services to White-labelled access points, our team has the capacity and know how to tailor a scalable, secure and reliable solutions to suit all your conferencing needs.
We are there for the long haul
Our Operators will remain on stand-by for the duration of your meeting and should you run into difficulties mid conference, we will support and rectify any technical, audio related or connectivity specific problems promptly and professionally.